Terms & Conditions

Last updated: 13 October 2026

1. Acceptance of Terms

By creating an account or using VibTribe ("the App", "we", "us", "our"), you agree to these Terms & Conditions. Use of the App is also governed by our Privacy Policy, which is a separate document. If you do not agree with either, you must not use the App.

2. Eligibility & Age

VibTribe applies a strict age policy:

• Under 13: sign-up is blocked. You must not create or use an account. Any account discovered to belong to a user under 13 will be terminated and the associated data deleted.
• 13 to 17 (inclusive): you may sign up, but the account remains restricted until your parent or legal guardian completes verifiable consent via the guardian consent flow, as required by §9 of India’s Digital Personal Data Protection Act, 2023. Your guardian may withdraw consent at any time, which will restrict your account.
• 18 and above: you may sign up and use the app directly.

By signing up you confirm that the information you provide (including your date of birth) is accurate and that you are legally permitted to use the service. When you turn 18, the guardian consent flow is automatically retired and any minor-related restrictions are lifted; the historical consent record is retained for audit purposes.

3. Your Account

• You are responsible for safeguarding your password and 6-digit encryption PIN.
• If you lose your encryption PIN, your encrypted message history cannot be recovered.
• You must not share your account or impersonate others.
• Sign-in is retained on your device and renewed where possible until you log out. Logging out normally affects that device only. You may revoke other devices from your device settings; administrator action, account deletion, revoked credentials, or cleared device storage can also end a session.

4. Acceptable Use

You agree not to use VibTribe to:

• Send spam, scams, phishing, or unsolicited bulk messages.
• Share illegal content, child sexual abuse material, terrorism-related content, or anything that violates Indian law or the IT Act, 2000.
• Post nudity, sexual content, pornography or soft-pornographic content, or other content that violates our Community Guidelines. VibTribe does not tolerate or promote such content or CSAM.
• Harass, threaten, defame, or stalk any person.
• Distribute malware or attempt to break, probe, or reverse-engineer the platform.
• Infringe intellectual-property rights or share content you do not own or have permission to share.
• Use the App for any commercial purpose without our written consent.

5. Encryption & Privacy

VibTribe supports end-to-end encryption for one-to-one and tribe messages and attachments using encryption keys on members' devices. Tribe encryption delivers protected content to members with available encryption keys; new members do not automatically receive the keys for earlier messages. Content that is not encrypted, including any legacy unencrypted messages, does not receive this protection. We cannot read content encrypted end-to-end without its decryption keys. Account identifiers, timestamps, delivery status and other routing metadata are processed to deliver the service. Call signalling, presence, statuses, VibZ and support submissions are not protected by chat end-to-end encryption. See our Privacy Policy for details.

Secure Vault and secured chats. Secured one-to-one chats and secured tribes are accessed through the Secure Vault after a PIN or pattern unlock, rather than the normal chat list. This additional access lock does not turn statuses, VibZ or support submissions into end-to-end encrypted content. Some controls require an active premium entitlement and may expire with it.

5a. Email Address

An email address is mandatory at signup. We use it solely to (a) verify your identity with a 6-digit one-time code, (b) recover your password, (c) send account, support, and ticket-related communications, and (d) send service notifications you have not opted out of. Your email address is visible only to you, our administrators, and the master admin — it is never shown to other users. You can opt out of non-essential emails at any time from Profile → Notifications. Security and authentication emails (OTP codes, password resets) will continue to be sent regardless of opt-out status.

If you have explicitly opted in, we may also send promotional emails (product updates, tips, and announcements) from promotions@news.vibtribe.in. Every promotional email includes a one-click unsubscribe link that takes effect immediately, and you can also toggle the preference from Profile → Notifications. Withdrawing consent does not affect security or transactional emails.

5b. Status Feature (Stories)

Statuses are not end-to-end encrypted. The Status feature is designed for short-lived sharing (similar to WhatsApp and Instagram Stories) and the underlying photo/video file is stored on a public URL so the people you choose to share with can load it quickly. Anyone who obtains the URL during the 24-hour window can view the media, regardless of who is in your selected audience. Do not post anything truly confidential to your status.

24-hour auto-deletion. Every status — including any uploaded photo, video, caption and visibility list — is automatically and permanently deleted from our servers 24 hours after it is posted. After deletion the file is unrecoverable and cannot be restored, even by us. You can also delete any status manually at any time before the 24-hour window expires.

6. User Content

You retain ownership of the content you send. You grant us a limited licence to transmit, store, and display that content solely to operate the App. We do not claim ownership of your messages, media, or status updates.

VibZ availability. VibZ is currently an administrator and master-administrator preview. Regular members do not have access to the VibZ tab or creator overview. This document describes the features available within that preview; it does not announce general availability. VibZ content is not end-to-end encrypted and must not contain confidential material.

• Publishing: clips must be under two minutes, with a mandatory caption of 3–500 characters and up to 10 hashtags in a separate field. You may choose a video frame or upload a separate cover image. You must hold the rights and permissions for the video, cover, music, caption and any people depicted.
• Creator profiles: VibIn adds a creator to your connections and increases their VibMates count; VibOut removes that connection. Creator profiles display published clips, engagement statistics and milestone badges. VibZ badges recognise VibMates milestones from 100 to 1,000,000; they do not verify identity, endorse content or guarantee reach.
• Discovery: the For You feed uses viewing, searches, likes and other engagement signals, along with content and creator information. Administrators can Push a VibZ until a selected end date to increase its feed prominence. Active pushed clips show a Featured tag. Rankings and reach are not guaranteed.
• Views and sharing: creators and authorised administrators can see individual viewers and their recorded view counts. You may send a clip link within VibTribe or use available device sharing options. A link does not bypass sign-in, current VibZ eligibility or moderation restrictions. Copies or links shared to another service are subject to that service's handling.

Safety review and reporting. VibZ uploads are screened using video samples and caption context. AI is used for detection only and can make mistakes; clearly prohibited or high-confidence unsafe content may be flagged or quarantined immediately, with suspected child sexual abuse prioritised. Flagged clips are presented to administrators, who retain final Keep or Delete authority and record their decisions and reasons. VibTribe does not tolerate nudity, sexual content, pornography/soft-pornographic content, CSAM or other prohibited content. You can report a VibZ through its report control. A final removal generates an account email with the subject “Your VibZ has been removed from VibTribe”. For safety concerns, see our Child Safety Standards and Reporting & Blocking.

Calls and device limitations. Audio and video calls use WebRTC and may use a relay when a direct connection is unavailable. Quality, audio output, notifications and background operation depend on the device, permissions, operating system and network. An installed iPhone web app cannot provide the same native background ringing and call controls as a phone calling app. VibTribe calls are not an emergency calling service.

7. Suspension & Termination

We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, applicable law, or if your account poses a security or safety risk to other users. You may delete your own account at any time from Profile → Danger Zone → Delete My Account.

Admin-initiated offboarding. When an administrator removes an account, you will receive an email at your registered email address explaining the reason for offboarding. The reason will be one of: (a) General — account closed at admin discretion; (b) Breach of Terms & Conditions — violation of these Terms or applicable law; or (c) Incomplete Sign-up — verified email but onboarding never completed despite reminder emails. Following offboarding, personal data associated with the account is deleted immediately, save for a limited set of records that must be retained for security, fraud prevention, dispute resolution or legal compliance under Indian law (including the DPDP Act, 2023 and the IT Rules, 2021).

Incomplete sign-up reminders. If you verify your email but do not finish onboarding, we send up to three reminder emails (approximately 24 hours, 72 hours and 7 days after email verification). Reminders stop as soon as you complete onboarding, and the account may be offboarded if onboarding is never completed.

Where an offboarding or moderation notice offers an appeal, use its appeal link or contact the Grievance Officer. Submitting an appeal does not automatically restore access or recover deleted content.

8. Disclaimers

The App is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement. We do not guarantee uninterrupted, error-free, or perfectly secure operation.

9. Limitation of Liability

To the maximum extent permitted by law, VibTribe and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising out of your use of the App.

10. Compliance with Indian Law

VibTribe operates as an intermediary under the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We comply with lawful requests from authorised Indian government agencies. The Digital Personal Data Protection Act, 2023 applies to personal data we process about Indian users.

11. Changes to These Terms

We may update these Terms from time to time. Material changes are presented in-app for separate acceptance of the updated Terms and Privacy Policy. Where acceptance is required, you must review and accept before continuing to use the signed-in experience.

12. Governing Law

These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the competent courts in India.

13. Grievance Officer / Contact

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer for VibTribe is:

• Name: Labhansh Garg
• Email: Labhansh.garg@outlook.com
• Postal address for grievances: Labhansh Garg, c/o VibTribe Grievance Office — please request the current postal address by emailing Labhansh.garg@outlook.com.

All grievances will be acknowledged within 24 hours and resolved within 15 days of receipt, as required by law.